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Sometimes, You Just Need a Chief Privacy Officer

August 4, 2010

I have, little by little, been unsubscribing myself from things I never subscribed to in the first place. And deleting old emails that forward to the emails I actually use today. The spam level is reducing…slowly.

The day before yesterday, I unsubscribed to this email from a clothing company, received confirmation of my unsubscription, and then received another email yesterday from the same company. I can only hope that was an email that was already scheduled to go out and that they’ve really taken my email off their list.

But, at the bottom of the email, I found the following text: “Please address questions regarding our privacy policy to our Chief Privacy Officer, xyz Madison Avenue, Floor x, New York, NY 10022.”

And I thought, “CHIEF PRIVACY OFFICER?!” Please. You’ve got to be kidding me. You mean the corporate internet lawyer.

Because I can’t believe a clothing company actually keeps a Chief Privacy Officer on hand for all those pressing clothing privacy concerns. Though I could use a CPO myself to handle all my unsubscribes.

  1. Michelle permalink
    August 4, 2010 17:50

    UGH!!! So T-I-R-E-D of spam from places I never asked to send me things. One of my favorites? I ordered something for my nieces from a places that shall remain nameless and provided my email address so that I would get a confirmation that it had shipped and tracking info. I specifically checked that I did NOT want any promo emails. So what do they do? Start sending me DAILY promo emails!!!!!
    I tried to unsubscribe myself, I tried to call the company to tell them to unsubscribe me, I finally just started sending everything to spam, which means that if I order from them again the confirmation email will also go to spam, which means I will not be ordering from them again. Congratulations to this company, they just lost my business! But wait! They are not the only ones out there pulling this mullarky! UGH!!!

  2. August 4, 2010 17:57

    I know. It’s a pain. This particular company is one that I purchased a gift from once and I really don’t care to hear about their updates, specials, sales, etc. And it takes time to unsubscribe, so I generally send everything into my spam filter and then once in a while go through it all and unsubscribe.

    And what REALLY kills me are the mails that don’t offer any way to unsubscribe, or the ones that don’t have an automatic service, and the link just goes to an email that goes out from your inbox. Which only works for existing email accounts, not for old ones that have been deleted but which get redirected to your current accounts! Which is why I’m deleting old redirects as well.

  3. August 6, 2010 17:05

    I was subscribed to a newsletter that I eventually wanted to unsubscribe to, so I clicked the link at the bottom of the newsletter that said “unsubscribe”. It took me to the “subscribe” page with no way to actually unsubscribe. And it took a major search party to find any contact information to write and tell these people to stop emailing me. So frustrating!

    And I think my mother may have subscribed me to a newsletter for her political party…which I’m supportive of the party, but I REALLY don’t need freakin’ email from ANYone every other day! How is it possible that I wasn’t able to confirm that subscription???

    I wonder how much a CPO gets paid. If I gotta do this crap anyway…might as well get paid! Wonder what the qualifications are…

  4. August 6, 2010 20:00

    Qualifications? Patience, patience, patience!

    I’m about to reach the point where I’ve unsubscribed from every email that actually has an “unsubscribe” button, and will need to figure out how to get off lists that have no contact email or link to use.

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